First Social Business Application for IT Delivers Newsfeeds for Servers, Software and Networked Devices into Daily IT Workflow
AUSTIN, Texas – February 3, 2009 – Spiceworks™, Inc. today announced the addition of several new social networking enhancements to its free IT management application, including a feature that works like Facebook newsfeeds to help users track changes to the hardware and software in their networks. In addition, Spiceworks has included Twitter-like messaging for users. These new capabilities are designed to help IT professionals stay better informed on what is happening in their …

InfraDesk, On Demand Service Desk, will be showcased in Las Vegas to over 2000 IT Support Professionals
Bedford, MA (PRWEB) March 24, 2009 – InteQ, a leading provider of On Demand IT Service Management solutions, will be exhibiting for the first time at the 2009 Annual HDI Conference and Expo taking place at Mandalay Bay in Las Vegas April 6th – 9th. During exhibit hours, the company will be performing live demonstrations of their On Demand Service Desk , InfraDesk, illustrating first-hand how the application provides adaptive workflows without the programming …

Holistic management of service events can reduce service costs by 25 percent while reducing risk to the client’s business from IT failures BLUE BELL, Pa.–(BUSINESS WIRE)–Unisys Corporation (NYSE:UIS) today launched its new Unisys Converged Remote Infrastructure Management Suite service offering. The offering provides enterprises with a single, converged view of their IT infrastructure and the ability to monitor and manage the end-to-end environment.
This innovative service delivery model can be rapidly deployed for an enterprise without having to change the underlying IT infrastructure and operations. Geographically dispersed enterprises with …

[ Johannesburg, 23 March 2009 ] – Quintica is now offering public certified training courses in two ITIL v3 Intermediate courses, starting this June, in Johannesburg.
These ITIL Intermediate courses offer an advanced, role-based training with a focus on specific clusters of processes and functions. The benefit of these courses is that they provide a better, in-depth understanding of the ITIL best practices that relate to different areas of IT service and support.
Quintica will offer the first two Intermediate courses on the following dates:
* ITIL v3 Service Capabilities: …

Evaluation based on Completeness of Vision and Ability to Execute

BANGALORE, India–(BUSINESS WIRE)–Wipro Technologies, the global IT services business of Wipro Limited (NYSE:WIT) today announced that it was named a challenger in the 1) Magic Quadrant for Help Desk Outsourcing, North America and the 2) Magic Quadrant for Desktop Outsourcing Services, North America in the recently published market assessment reports by Gartner Inc. (March 2009)
Gartner included 23 providers in the study on help desk outsourcing and 17 providers in the desktop outsourcing services study.
“We believe the positioning in the reports act …