Comments on: Bridging the Gap – Part 2: Workflow is not the same as the process http://livehelpdesks.com/2009/12/07/bridging-the-gap-part-2-workflow-is-not-the-same-as-the-process/ Help Desk Software Directory, Blog And More Sat, 31 Jul 2010 09:41:03 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Bridging the Gap – Part 3: Building the Bridge between Process, Workflow, and Tools | Live HelpDesks http://livehelpdesks.com/2009/12/07/bridging-the-gap-part-2-workflow-is-not-the-same-as-the-process/comment-page-1/#comment-3587 Bridging the Gap – Part 3: Building the Bridge between Process, Workflow, and Tools | Live HelpDesks Mon, 14 Dec 2009 22:11:18 +0000 http://livehelpdesks.com/?p=340#comment-3587 [...] is part 3 of a three part series (Part 1, Part 2) discussing how to “Bridge the Gap” between Service Desks, IT Processes, and Workflow.  Part 3 [...] [...] is part 3 of a three part series (Part 1, Part 2) discussing how to “Bridge the Gap” between Service Desks, IT Processes, and Workflow.  Part 3 [...]

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