http://livehelpdesks.com/2009/11/30/bridging-the-gap-part-1-process-and-the-service-desk/ Help Desk Software Directory, Blog And More Sat, 31 Jul 2010 09:41:03 -0700 http://wordpress.org/?v=2.8.6 hourly 1 http://livehelpdesks.com/2009/11/30/bridging-the-gap-part-1-process-and-the-service-desk/comment-page-1/#comment-3588 Bridging the Gap – Part 2: Workflow is not the same as the process | Live HelpDesks Mon, 14 Dec 2009 22:13:16 +0000 http://livehelpdesks.com/?p=283#comment-3588 [...] week, we saw “Bridging the Gap – Part 1: Process and the Service Desk“. This is part 2 of the three part series discussing how to “Bridge the Gap” between [...] [...] week, we saw “Bridging the Gap – Part 1: Process and the Service Desk“. This is part 2 of the three part series discussing how to “Bridge the Gap” between [...]

]]> http://livehelpdesks.com/2009/11/30/bridging-the-gap-part-1-process-and-the-service-desk/comment-page-1/#comment-3586 Bridging the Gap – Part 3: Building the Bridge between Process, Workflow, and Tools | Live HelpDesks Mon, 14 Dec 2009 22:09:07 +0000 http://livehelpdesks.com/?p=283#comment-3586 [...] is part 3 of a three part series (Part 1, Part 2) discussing how to “Bridge the Gap” between Service Desks, IT Processes, and [...] [...] is part 3 of a three part series (Part 1, Part 2) discussing how to “Bridge the Gap” between Service Desks, IT Processes, and [...]

]]> http://livehelpdesks.com/2009/11/30/bridging-the-gap-part-1-process-and-the-service-desk/comment-page-1/#comment-3452 Tweets that mention Bridging the Gap - Part 1: Process and the Service Desk | Live HelpDesks -- Topsy.com Tue, 01 Dec 2009 16:45:31 +0000 http://livehelpdesks.com/?p=283#comment-3452 [...] This post was mentioned on Twitter by Matt Jason, VendorNews. VendorNews said: Bridging the Gap - Part 1: Process and the Service Desk http://bit.ly/89DSMa [...] [...] This post was mentioned on Twitter by Matt Jason, VendorNews. VendorNews said: Bridging the Gap – Part 1: Process and the Service Desk http://bit.ly/89DSMa [...]

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