Comments on: Help Desk Software Vendors at HDI 2009 http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/ Help Desk Software Directory, Blog And More Sat, 31 Jul 2010 09:41:03 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Barbie http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/comment-page-1/#comment-27 Barbie Fri, 17 Apr 2009 18:41:52 +0000 http://livehelpdesks.com/?p=69#comment-27 Any comments on Axios Systems as a vendor/software provider? Negative and positive? Any comments on Axios Systems as a vendor/software provider? Negative and positive?

]]> By: Barbie http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/comment-page-1/#comment-26 Barbie Fri, 17 Apr 2009 18:41:06 +0000 http://livehelpdesks.com/?p=69#comment-26 Any comments on Axios Sytwms as a vendor/software provider? Negative and positive? Any comments on Axios Sytwms as a vendor/software provider? Negative and positive?

]]> By: Jenni Hilton http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/comment-page-1/#comment-17 Jenni Hilton Wed, 08 Apr 2009 15:18:14 +0000 http://livehelpdesks.com/?p=69#comment-17 Hi Matt, NetSupport will be showcasing the latest version of NetSupport DNA Helpdesk, a web-based ticket management solution. The new version includes support for mobile devices. NetSupport offers IT professionals desktop management solutions to better manage and support systems on a network. Solutions include remote support, IT asset management, desktop notification, help desk and computer instructional & training software. NetSupport is located in HDI09 Booth 227. Regards, Jenni Hi Matt,

NetSupport will be showcasing the latest version of NetSupport DNA Helpdesk, a web-based ticket management solution. The new version includes support for mobile devices.

NetSupport offers IT professionals desktop management solutions to better manage and support systems on a network. Solutions include remote support, IT asset management, desktop notification, help desk and computer instructional & training software.

NetSupport is located in HDI09 Booth 227.

Regards,
Jenni

]]> By: Scot http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/comment-page-1/#comment-13 Scot Wed, 01 Apr 2009 18:47:41 +0000 http://livehelpdesks.com/?p=69#comment-13 Hi Matt, TechExcel will be previewing ServiceWise 8.1, the latest version of its internal Help Desk and IT Service Management (ITSM) software at the show. ServiceWise is known as a highly configurable and scalable software solution for managing IT requests, incidents, problems, and change records. ServiceWise 8.1 introduces multilingual configuration to improve communication between cross-cultural, global teams and a new, robust dashboard reporting interface called MyWork that increases management visibility. GA of ServiceWise 8.1 is planned for later in the month but anyone interested in seeing an advance preview should visit us at the TechExcel booth #732. Scot Hi Matt,

TechExcel will be previewing ServiceWise 8.1, the latest version of its internal Help Desk and IT Service Management (ITSM) software at the show. ServiceWise is known as a highly configurable and scalable software solution for managing IT requests, incidents, problems, and change records.

ServiceWise 8.1 introduces multilingual configuration to improve communication between cross-cultural, global teams and a new, robust dashboard reporting interface called MyWork that increases management visibility.

GA of ServiceWise 8.1 is planned for later in the month but anyone interested in seeing an advance preview should visit us at the TechExcel booth #732.

Scot

]]> By: Ashish http://livehelpdesks.com/2009/03/26/helpdesk-software-vendors-at-hdi-2009/comment-page-1/#comment-11 Ashish Fri, 27 Mar 2009 09:22:27 +0000 http://livehelpdesks.com/?p=69#comment-11 Thanks Matt. AdventNet are the makers of ManageEngine - a complete IT management suite. We will be showcasing ServiceDesk Plus - the complete ITIL-ready help desk software. It includes trouble-ticketing, incident management, problem management, change management, release management, CMDB and more. It has more than 10,000 customers today. If anyone is interested in seeing a demo of ServiceDesk Plus (www.servicedeskplus.com), please visit us at Booth#634 at HDI 2009. Cheers! Ashish Thanks Matt. AdventNet are the makers of ManageEngine – a complete IT management suite. We will be showcasing ServiceDesk Plus – the complete ITIL-ready help desk software. It includes trouble-ticketing, incident management, problem management, change management, release management, CMDB and more. It has more than 10,000 customers today.

If anyone is interested in seeing a demo of ServiceDesk Plus (www.servicedeskplus.com), please visit us at Booth#634 at HDI 2009.

Cheers!
Ashish

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