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Articles Archive for 20 March 2009

Featured, Help Desk Software, On-Demand, SaaS, cloud computing »

[20 Mar 2009 | 8 Comments | ]
On-demand help desk software: Next logical step?

On-demand software is becoming more popular these days with the growth of broadband and faster computing. Services like Gmail, Google Docs & Spreadsheets, Flickr and Facebook have become part of our every day lives. People don’t write diaries anymore, they blog. They don’t create albums anymore, they post pictures online.
That has happened in the corporate space too, where native applications have moved to the cloud. This solves a lot of problems for the organization or business.

They don’t have to install/maintain hardware for serving those applications.
They don’t have to spend on …

News »

[20 Mar 2009 | No Comment | ]

Cherwell Software announced that its flagship service management product, Cherwell Service Management™ – with Pink Verified ITIL V3 content – is now available as a Software-as-a-Service model.
March 19, 2009 06:39 PM Eastern Daylight Time
COLORADO SPRINGS, Colo.–(EON: Enhanced Online News)–Cherwell Software, Inc., Innovative Technology Built on Yesterday’s Values, today announced that its breakthrough help desk product, Cherwell Service Management™ – with Pink Verified ITIL V3 content – is now available through a “Software-as-a-Service” (“SaaS”) deployment model. This service is in addition to its already popular On-Premise deployment model.
“We work with your …